Chatbot for Contact Centres Improve your customers’ NPS
in over your customers with a bespoke experience, reducing frictions and waiting times. Free your agents from the need to filter calls, letting the chatbot pass only the most important cases on to your human agents.
Resolve issues more quickly and efficiently
With a customised experience to gain customer loyalty
Precision
Automatically identify the incoming call request to achieve more accurate routing.
Autonomy
Los tiempos cambian y hay Times change, and we need to adapt. Customers increasingly prefer to resolve any issues they encounter themselves, without the need to speak to an agent.
24 h/7
LaThe main advantage of using chatbots is that they don’t need to take holidays, meaning they are always available to deal with your customers.
UX
Create chatbots that are tailored to your customers, with automatic responses, NLP, agents and even improved IVR.
And even more advantages
With all the support and backing you need to reduce costs by creating your own company chatbot
Use cases
FAQ’s, new customers, problem solving… Discover our use cases and applications developed in differnt sectors.
Reduce costs
Creating flows intuitively, measuring customer activity, identifying abandoned exchanges and modifying the flow to improve conversion ratios.
Save time
Your chatbot will take care of the tasks that take time away from your front-office, meaning that you can focus on day-to-day business.
Build and edit your bots
Create your own chatbot by customizing our Botmaker.
