Imbee solutions: insurance claims
Discover the easiest and quickest way to make an insurance claim online with our guided flows or using NLP on chatbots.
Help your customers to submit insurance claims online
It’s possible to quickly and securely present insurance claims online 24 hours a day by phone
Submit insurance claims online
Report the occurrence of an accident and attach the insurance claim directly from a phone, with all the necessary documentation and without the need for the involvement of an agent.
Look after your customers
Wherever they are and any time of the day, customer support 24 hours a day, 365 days a year. Resolve any incidents through the chatbot with no interruptions.
All that’s needed is a phone.
Use geolocation to dispatch a tow truck to the exact scene of the incident, request assistance and send images and video in real time.
Quick and secure
Make endless e-mail chains a thing of the past, receive and send all the relevant documentation through the chatbot.
Discover the advantages of the accident report notification solution
It can be implemented on various channels, with digital identification, and total confidence
24-hour support
Stay by your customer’s side at all times. The chat’s virtual assistant will deal with customers and assist them throughout the accident report process.
Multichannel processing
Process the claim on Whatsapp when this is more comfortable for the customer or integrate the chatbot in your App or website. You can switch from one channel to the other in the same conversation without interrupting it.
Integrations
Cualquier canal habitual de All of your customers’ usual channels are available: iOS and Android Apps, Websites, social networks, Whatsapp.
Online validation
With the online digital identification and electronic signature features.
Insurance that works
With the chatbot solutions for claim reporting
Submission of insurance claims, taking out policies through the chat, resolution of incidents using the chatbot or by escalating the query to your agents. Chatbots capable of taking and saving photos, video and even voice files during the processing of an insurance claim.
Discover the thousand and one advantages obtained by integrating our chatbot solutions for submitting insurance claims online. Make sure to watch the explanation video.
